Privacy is very important to us. This privacy statement explains the personal data that AnZen Blossom processes, how we process it, and for what purposes. References to AnZen Blossom products in this statement include AnZen Blossom services, websites, apps, software, servers, and devices. All references to AnZen Blossom include our associated cloud services company Cloud Puffs Inc. This statement applies to the interactions AnZen Blossom has with you and the AnZen Blossom products listed below, as well as other AnZen Blossom products that display this statement.
Cookies - Some AnZen Blossom websites do not collect information about visitors to our sites unless provided by you through a form used by you to contact us. Other AnZen Blossom websites use cookies, small text files placed on your device which web servers in the domain that placed the cookie can retrieve later. On websites that collect information we use cookies to store your preferences and settings, to assist you in navigating the websites, to enable the use of any third-party financial institution’s payment facilities, to improve the website’s usability, to analyze the use of the website, in the administration of the website, and to provide information and ads from us (we do not allow third-party cookies).
AnZen Blossom adheres to the principles of the EU-U.S. and Swiss-U.S. Privacy Shield frameworks. To learn more, visit the U.S. Department of Commerce’s Privacy Shield website.
If you have a privacy concern, complaint, or question for AnZen Blossom please contact us, our Chief Operating Officer performs the role of Chief Privacy Officer and EU Data Protection Officer. For more information about contacting AnZen Blossom, see the How to Contact Us section of this privacy statement.
, Through our interactions with you on websites that collect information and through our products. You provide some of this data directly, and we get some of it by collecting data about your interactions, use, and experiences with our products. The data we collect depends on the context of your interactions with AnZen Blossom and the choices you make, including your privacy settings and the products and features you use. We may also obtain data about you from third parties.
You have choices when it comes to the technology you use and the data you share. When we ask you to provide personal data, you can decline. Some of our products require some personal data to provide you with the product or service. If you choose not to provide data required to provide you with a product or feature, you cannot use that product or feature. Likewise, where we need to collect personal data by law or to enter into or carry out a contract with you, and you do not provide the data, we may determine in our sole discretion that we will not be able to enter into the contract, including a contract to provide a service; or if this relates to an existing product you’re using, we may determine in our sole discretion that we have to suspend or cancel it. We will notify you if this is the case at the time. Where providing the data is optional, and you choose not to share personal data, features like personalization that use such data will not work for you.
All online payments to us are processed through third party portals operated by financial institutions. They request information needed to facilitate payments. The service partners do not to share information they gather as part of the payment process with us beyond that necessary for us to record the payment and provide the product or service.
We record the email you use with our products or services and a phone number for two-factor authentication. We may ask for or record your name, address, or other personal information. We may store your personal information, and may require that you create an account or login with a password. It is possible for identifying information to be transmitted by you to us during a transaction as part of communications protocols and malware detection, we do not use that information for other purposes.
When you choose to execute documents with your electronic signature, we may ask for additional personal information that we, in our discretion, deem necessary or advisable to satisfy the requirements of the United States Electronic Signatures in Global and National Commerce (ESIGN) Act, the Uniform Electronic Transactions Act (UETA), and other domestic and foreign statutes and regulations regarding the use of electronic signatures.
AnZen Blossom uses the data we collect, through interactions such as surveys and email, to provide you with full featured, interactive experiences. In particular, we use data to:
Provide our products and services, which includes updating, securing, and troubleshooting, as well as providing support. we may share data within and outside AnZen Blossom, when it is required to provide the products or service or carry out the transactions you request.
Improve and develop our products and services.
Personalize our products and services and make recommendations.
Advertise and market to you, which includes sending promotional communications, targeting advertising, and presenting you with relevant offers and information.
We also use the data to operate our business, which includes analyzing our performance, meeting our legal obligations, developing our workforce, and doing research.
In carrying out these purposes, we combine data we collect from different contexts (for example, from your use of two AnZen Blossom products or services) or obtain from third parties to give you a more seamless, consistent, and personalized experience, to make informed business decisions, and for other legitimate purposes. We do not sell or share any information that we might acquire with anyone outside our company and affiliated entities.
Our processing of personal data includes methods of processing that are automated, manual (human), or a combination of both. Our automated methods often are related to and supported by our manual methods. For example, our automated methods include artificial intelligence (AI), which we think of as a set of technologies that enable computers to perceive, learn, reason, and assist in decision-making to solve problems in ways that are similar to what people do. To build, train, and improve the accuracy of our automated methods of processing (including AI), we manually review some of the predictions and inferences produced by the automated methods against the underlying data from which the predictions and inferences were made. For example, we manually review short snippets of a small sampling of voicemail data (we take steps where appropriate to de-identify the sample, that is, to remove personal information from that might identify you) to improve speech services, such as recognition and translation.
We share your personal data with your consent or to complete any transaction or provide any product or service you have requested or authorized. We also share data with AnZen Blossom controlled affiliates and subsidiaries; with vendors working on our behalf; with financial entities providing payment processing; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our products; and to protect the rights and property of AnZen Blossom and its customers.
You can make choices about the collection and use of your data by AnZen Blossom. You can control your personal data that AnZen Blossom has obtained, and exercise your data protection rights, by contacting AnZen Blossom or using various tools we may provide. In some cases, your ability to access or control your personal data will be limited, as required or permitted by applicable law. How you can access or control your personal data will also depend on which products you use. For example, you can:
Choose to utilize our Advanced Security services that require us to retain an encrypted copy of your data, or you can choose to have us delete your data from our servers.
Choose whether you wish to receive promotional emails and text messages.
Not all personal data processed by AnZen Blossom can be accessed or controlled via the tools above. If you want to access or control personal data processed by AnZen Blossom that is not available via the tools above or directly through the AnZen Blossom products you use, you can always contact AnZen Blossom at the email address in the How to Contact Us section.
We also provide aggregate metrics about user requests to exercise their data protection rights via the AnZen Blossom Privacy Report.
Our third-party payment service providers use cookies and similar technologies for storing and honoring your preferences and settings, where appropriate for enabling you to sign into a payment portal, combating fraud, analyzing how our products and services perform, and fulfilling other legitimate purposes. AnZen Blossom apps may use cookies and additional device identifiers for similar purposes. We do not use cookies to collect and retain personal information other than as it relates to use of our products or services.
We may also use “web beacons” to help deliver cookies and gather usage and performance data. Our websites may include web beacons, cookies, or similar technologies from third-party service providers.
You have a variety of tools to control the data collected by cookies, web beacons, and similar technologies. For example, you can use controls in your internet browser to limit how the websites you visit are able to use cookies and to withdraw your consent by clearing or blocking cookies.
If you use a AnZen Blossom product with an account provided by an organization you are affiliated with, such as your work or school account, that organization can:
Control and administer your AnZen Blossom product and product account, including controlling privacy-related settings of the product, service, or account.
Access and process your data, including the interaction data, diagnostic data, and the contents of your communications and files associated with your AnZen Blossom product, service, or account.
If you lose access to your work or school account (in event of change of employment, for example), you may lose access to products and services and the content associated with those products and services, including those you acquired on your own behalf.
Many AnZen Blossom products are intended for use by organizations, such as schools and businesses. If your organization provides you with access to AnZen Blossom products, your use of the AnZen Blossom products is subject to your organization's policies, if any. You should direct your privacy inquiries, including any requests to exercise your data protection rights, to your organization’s administrator. When you use social features in or associated with AnZen Blossom products or services, other users in your network may see some of your activity. To learn more about the social features and other functionality, please review documentation or help content specific to the AnZen Blossom product or service. AnZen Blossom is not responsible for the privacy or security practices of our customers, which may differ from those set forth in this privacy statement.
When you use a AnZen Blossom product provided by your organization, AnZen Blossom’s processing of your personal data in connection with that product is governed by a contract between AnZen Blossom and your organization. AnZen Blossom processes your personal data to provide the product to your organization and you, and for AnZen Blossom’s legitimate business operations related to providing the product. As mentioned above, if you have questions about AnZen Blossom’s processing of your personal data in connection with providing products to your organization, please contact your organization. If you have questions about AnZen Blossom’s legitimate business operations in connection with providing products to your organization, please contact AnZen Blossom as described in the How to Contact Us section.
not collect or use personal data beyond that needed for authorized educational or school purposes;
not sell or rent personal data;
not use or share personal data for advertising or similar commercial purposes, such as behavioral targeting of advertisements;
not build a personal profile, other than for supporting authorized educational or school purposes or as authorized by the parent, guardian, minor, or student of appropriate age; and
require that our vendors with whom personal data is shared, if any, are obligated to implement these same commitments for personal data of children 12 years old or younger.
Apps that AnZen Blossom provides for smartphones and other devices may utilize password or other biometric security to verify that the user is authorized to access our products and services. As a result of doing so, AnZen Blossom may obtain information regarding the identity of the device and the owner. This information is used only for the purpose of verifying the user’s right to use the products and services.
AnZen Blossom partners, including payment portals, may require you to provide personal information and/or register an account to facilitate performance of legitimate business operations related to providing ancillary services for AnZen Blossom’s products. Personal data associated with third-party accounts may include credentials, name and contact data, payment data, device and usage data, your contacts, information about your activities, information used to verify your identity, and your general interests. If you do not agree to provide that information, e.g. you do not provide information to a financial institution that is necessary to process a payment, you may not be able to use a product or service.
Providing an email address, and phone number for two factor authentication allows us to inspect and verify government ID’s before encrypting them inside AnZen Blossom storage devices, enables personalization and consistent experiences across products and devices, permits you to use our archival data storage, allows you to make payments using payment information stored with third party financial institutions, allows us to verify your right to access archived data, and enables other features.